• Account Supervisor, Tech B2B

    Job ID
    US-CA-San Francisco
    Full-Time Salary
  • Overview

    Access Brand Communications is currently looking for an Account Supervisor that is excited about working on innovative tech brands that range from startup to household names. The ideal candidate has a passion for supporting clients in crafting and tell their stories. We’re looking for someone with an appetite for storytelling, building relationships with reporters at major tech and business publications and can counsel clients on the latest trends and tools.



    • Act as primary client contact, play key role in developing and implementing account activities and manage accounts based on revenue
    • Demonstrate full range of business communications knowledge and utilize relationships to further clients’ business goals and sell in incremental opportunities
    • Manage team and workflow for event and media tour logistics and planning; preparation, vendor outreach and staffing
    • Deliver high-quality written and verbal content, exhibit strong writing and persuasive presentation skills
    • Spot social and digital trends and insights and share with teams in order to mobilize, develop, and motivate.
    • Actively participate in and lead brainstorm sessions; apply strategic/creative thinking
    • Anticipate client needs, communicate strategic recommendations to achieve clients’ business goals
    • Drive effective implementation of projects, identify appropriate resources, and delegate work appropriately within budget
    • Manage account financials: develop and manage budgets, fee estimates, out of pocket expenses, team hour allocation, billing, invoicing, internal tools, etc.
    • Build strong client relationships; provide leadership, deal constructively with situations, be a role model for outstanding client service, provide updates
    • Lead client calls and meetings
    • Use metrics and analytics to build business case, provide insight and counsel to clients
    • Develop and oversee team in writing materials including byline articles, client correspondence, speeches, blog posts, social media content and reports
    • Work with top-tier media including proactive pitching and relationship management
    • Manage multiple accounts and projects; ensure proper time allocation, coordinate internal and external resources
    • Manage performance, drive accountability, foster respect and collaboration on teams
    • Drive team initiatives, share credit, recognize team members’ contributions
    • Communicate clear, progressive direction to junior staff. Day-to-day direction of junior-level team members including delegation, delivering feedback, and project management.
    • Develop and retain talent by providing formal/informal feedback and coaching
    • Drive participation in training and encourage team members’ professional development


    Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

    • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field
    • Five to six years of experience in a public relations agency or a similar position; one or more years of supervisory experience


    About Us

    For more than 25 years, we’ve helped companies access new audiences in new ways. We’ve helped our clients navigate disruption in their markets so that change is less painful and more profitable. And in today’s constantly changing and cluttered world, we continue to do what we’ve always done — make the complicated uncomplicated.


    We do this by approaching integrated communications differently, simplifying it with a non-siloed structure — where earned media, digital and experiential teams are blended by design. Where we are seamlessly developing creative ideas, content and brand-right strategies to create surround-sound experiences that are compelling, consistent and custom-built for each client and their audiences.


    We do this with our staff too! We’ve created a non-siloed work structure where employees can work across brands, ranging from consumer and enterprise technology to lifestyle and food & beverage. We are obsessed with our employees’ success and are committed to their career growth. We live and learn at the crossroads of passion for the craft and the latest technologies. We believe in teamwork and collaboration — the “us” before the “me." And, hey, we have fun.


    Access Brand Communications is the agency where bright minds find a superior work environment, offering an eclectic range of experiences to keep them stimulated…sound like the right kind of place for you?


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