Ketchum U.S.

Account Supervisor (Technology, B2b Public Relations)

Job ID


Access Brand Communications is looking for an Account Supervisor to join our technology practice.


This role will work on technology clients (enterprise b2b and start-ups) to help drive their thought leadership, b2b relationships, executive positioning and reputation management. The qualified candidate will have responsibility for developing relationships with national, regional and industry media, designing and coordinating media events, developing executive visibility programs and account planning.

About the job


  • Act as primary client contact, play key role in developing and implementing account activities and manage accounts based on revenue
  • Demonstrate full range of business communications knowledge and utilize relationships to further clients’ business goals and sell in incremental opportunities
  • Manage team and workflow for event and media tour logistics and planning; preparation, vendor outreach and staffing
  • Anticipate client needs, communicate strategic recommendations to achieve clients’ business goals
  • Drive effective implementation of projects, identify appropriate resources, and delegate work appropriately within budget
  • Manage account financials: develop and manage budgets, fee estimates, out of pocket expenses, team hour allocation, billing, invoicing, internal tools, etc.
  • Build strong client relationships; provide leadership, deal constructively with situations, be a role model for outstanding client service, provide updates
  • Use metrics and analytics to build business case, provide insight and counsel to clients
  • Work with top-tier media including proactive pitching and relationship management
  • Manage multiple accounts and projects; ensure proper time allocation, coordinate internal and external resources
  • Manage performance, drive accountability, foster respect and collaboration on teams, develop and retain talent by providing formal/informal feedback and coaching



Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:


  • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field
  • Five years of experience in a public relations agency or a similar position; one or more years of supervisory experience

About Us

From bits to bites to beauty, Access Brand Communications uncomplicates the complicated innovations that power consumer experience.


For brands that power consumer experiences through technology and innovation, Access Brand Communications (Access) uncomplicates the complicated to drive consumer awareness, trial and recommendation. From the enterprise to consumer and lifestyle brands, Access blends the discipline of B2B communications with deep consumer insights to tell great stories. Access embodies a boutique mindset backed by a global powerhouse network. We deliver hands-on senior involvement and flex in style to meet client needs to drive measurable business impact.


What we offer  

  • Flexible ‘work where you work best’ program with monthly stipend for home internet, cell phone and home office supplies
  • Stipend and gym discounts to support your wellness, plus group work-out class offerings 
  • 401k program and company match, personal financial resources, and trainings on how to plan your financial future  
  • Paid time off for life moments such as maternity/paternity leave, your birthday, bereavement, and volunteer time 
  • Recognition and celebration of work successes and personal milestones via a recognition app and staff meeting callouts 
  • Medical, dental, vision, legal and pet insurance  
  • Professional learning and development opportunities including talent programs funding visits to our other office and client exposure for junior-mid level staff
  • Connecting our staff through Access Wacky Club virtual gatherings and activities, plus budget for smaller group in-person or virtual meetings
  • New Hire onboarding including New Hire Hangs to get to know your team members and home office set-up assistance
  • For when we return to the office: pre-tax transit benefits, workplace and off-site social gatherings  




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